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FAQs     Chocolate Wishes

What do we need you to supply?
All fountains require a domestic 13amp three prong plug.

A Large table that is capable of holding 90lbs and has enough room should you choose to use the Perspex base.

Does the chocolate fountain melt the chocolate?
The fountain can melt chocolate in the tempering machine at the base.

However for speediness we recommend that you melt the chocolate before hand in either a microwave or over a Bain Marie. Taking special care not to burn the chocolate.

How do I melt the chocolate?
Melting the chocolate is a simple process - as chocolate has a very low melting point - but chocolate needs to be treated with care.

How long can the chocolate fountain run for before the chocolate solidifies?
The chocolate is kept at a constant temperature of 37C or 98.6F.

 Does the fountain make a mess?
All our operators have been fully trained and making a mess is unlikely however a few chocolate splashes here and there have been known to happen.

However chocolate wishes have the advantage of having a Perspex base which helps minimise spillages to the floor!

Does the chocolate contain nuts?
The chocolate comes with a warning that it may contain nuts; therefore we strongly discourage anyone with a nut allergy to dip.

What dips do I use in it?
Fruits, Marshmallows, Fudge and much more, see our full list of dipping foods.

Do chocolate fountains break down?
We choose our fountains for their reliability and stability. When Chocolate Wishes Dry Hire a fountain, we leave the client with our 24hr help line number, which we will happily answer to all manner of questions - from the setting up to the edible glitter!

 

What is a chocolate fountain?
A Chocolate fountain is the modern day version of a chocolate fountain, whereby chocolate is heated in the base of a machine, pulled up through a central column and cascades, over a series of saucers to create a fountain effect.

What is the point of it?
Once the chocolate is in flow guests can dip in all the delicious foods provided by Chocolate Wishes! It is an absolute talking point of any event.

Where would we use it?
The chocolate fountain is always a hit at corporate functions, and is incredibly popular for Birthdays, Balls, promotions and weddings.

How is it presented?
Chocolate Wishes present our impressive fountains complete with an illuminated, tiered Perspex surround, which adds glamour to any event.

Alternatively Chocolate Wishes can theme the chocolate fountain to any specification whether to adorn it with flowers that match the brides bouquet or to create Willy Wonka's personal sweetie fountain!

How big are the fountains?
The Chocolate Fountain is free standing and can come in two different sizes, 29" high with a diameter of 16 inches and 40" high with a diameter of 16 inches.

 Do you provide an operator?
Chocolate Wishes can happily provide an operator with every rental; we have found that an operator can lesson the stress by enabling the guests not to worry about a thing apart from having a fabulous Party!

Is it easy to set up?
The Chocolate Fountain is very simple to set up. It comes in three parts: the base tempering machine, the base and the tower which has the cylinder, the screw and the three tiers.

If the Chocolate fountain goes out on a dry hire we always provide the client with a comprehensive information pack with an emergency helpline that the client can feel confident in ringing for advice at any time night or day!

Will you set it up for me?
Chocolate Wishes will provide fully trained staff to set up and man the chocolate fountain for you.

Will the staff be uniformed?
The staff arrive onsite wearing Chocolate Wishes Smart black uniforms. And then change into tailored black suits and aprons all featuring the Chocolate Wishes logo..

What chocolate is used in the fountains?
The Finest Belgium couverture chocolate. The chocolate used has a higher level of cocoa butter than standard chocolate that helps the chocolate to run smoothly and taste absolutely gorgeous!

The most popular flavours are dark, milk and white chocolate however we will however try our best to source any other flavours for you.

Can I use the fountain outdoors?
It is better not to use the machine out of doors as small insects are attracted by the aroma of the chocolate.

How does the chocolate get to the top of the fountain?
Inside the central column there is a corkscrew which drives the chocolate up to the top tier where it cascades down over the edge.

 
Chocolate Wishes
          
Chocolate Wishes, Unit 4, 606 Industrial Park , Staithgate Lane, Bradford, BD6 1YA
T: 0870 890 3030 F: 0870 890 3031 E: enquiries@chocolatewishes.co.uk

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